Privacy Policy

Effective Date: March 16, 2026

Revenue Brain is a customer communication software platform operated by Arturo Garrido. This Privacy Policy explains how Revenue Brain collects, uses, stores, and protects personal information when businesses use the platform.

1. Information We Collect

Caller and contact phone numbers
Call metadata (date/time, duration, missed/answered status)
SMS conversation content and delivery metadata
Lead and booking status information entered by businesses
Account and business profile information
Basic usage and log data for security and product reliability

2. How We Use Information

Convert missed calls into leads and track follow-up workflows
Send and receive SMS messages on behalf of customer businesses
Provide dashboards, analytics, and ROI reporting
Maintain security, prevent abuse, and troubleshoot issues
Comply with legal and regulatory obligations

3. SMS and Consent

Program Name: Revenue Brain Missed Call Recovery Alerts
Program Description: Follow-up and scheduling messages sent after missed calls for participating businesses.

Revenue Brain sends SMS communications only on behalf of customer businesses. Businesses are responsible for obtaining appropriate consent from end users in accordance with applicable laws (including TCPA and carrier requirements).

Message Frequency: Message frequency may vary based on customer interaction.
Message and Data Rates: Message and data rates may apply.
Opt-Out: Reply STOP to unsubscribe.
Support: Reply HELP or email revenuebrain.server@gmail.com.

4. Sharing of Information

We do not sell personal information. We share data only with service providers necessary to operate the platform (for example, Twilio for messaging/telephony infrastructure, cloud hosting providers, and analytics/error monitoring providers), and as required by law.

5. Data Retention

We retain business and communication records for as long as needed to provide services, meet contractual obligations, resolve disputes, and comply with legal requirements.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect information against unauthorized access, disclosure, alteration, or destruction. No internet-based system can be guaranteed 100% secure.

7. Business Customer Responsibilities

Businesses using Revenue Brain are responsible for the content of communications they send, their legal basis for messaging, and their own privacy disclosures to end users.

8. Children's Privacy

Revenue Brain is not intended for direct use by children under 13. We do not knowingly collect personal information directly from children under 13.

9. Your Rights and Choices

Depending on your jurisdiction, you may have rights to access, correct, or delete personal information. Requests may be submitted using the contact information below.

10. Changes to this Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on this page with a revised effective date.

11. Contact

For privacy questions, contact:
Revenue Brain / Arturo Garrido
Email: revenuebrain.server@gmail.com