SMS Consent & Messaging Policy

How end users consent to receive SMS messages

Revenue Brain uses SMS messaging only when end users have provided their phone number in connection with a business inquiry, appointment, or service-related request, and where they have provided explicit consent to receive SMS messages or where they are sent a one-time consent request following a user-initiated action (such as a phone call).

1. Missed call consent and follow-up

   When a user places a phone call to a participating business, this is considered a user-initiated interaction. If the call is missed, Revenue Brain sends a single SMS message to request consent to continue communication via text.

   Example:

   "Hi, this is [Business Name]. You just called us. Reply YES to receive help by text. Reply STOP to opt out."

   Key points:

   • No further SMS messages are sent unless the end user explicitly opts in by replying YES.
   • If the user replies YES, consent is recorded with timestamp and phone number, and the system allows customer-care messaging related to the missed call, appointment scheduling, or service coordination.
   • If the user does not reply, no additional messages are sent (other than responding to STOP or HELP keywords, if used).

   Revenue Brain sends messages only to phone numbers that the business has collected directly from its own leads or customers (for example via booking forms, intake forms, website contact forms, or other customer-initiated service requests). Revenue Brain does not send messages to purchased, rented, or third-party lead lists.

Message types and frequency

Messages are limited to transactional, conversational, and customer-care communication associated with missed calls, customer inquiries, appointment scheduling, service coordination, and other service-related communication for participating businesses.

Ongoing SMS conversations occur only after an end user has provided explicit consent (for example, by replying YES to the missed call consent message). Message frequency varies based on user engagement and the number of missed calls or appointments requiring attention.

Opt-out and help

End users can opt out of SMS at any time by replying STOP. They may request help or support by replying HELP. Standard message and data rates may apply.

Users who opt out may opt back in at any time by replying START.

Data use and sharing

Revenue Brain uses phone numbers and SMS content only to provide customer-care and service-related communication associated with missed calls and customer inquiries to the participating business that collected the number.

SMS consent is not shared with third parties or affiliates for marketing or promotional purposes. We do not sell, rent, or share end users’ phone numbers or SMS message data with third parties for their own marketing purposes.

Sample Website Consent Disclosure

By providing your phone number, you agree to receive customer-care and conversational SMS messages from Revenue Brain related to your inquiry or service request. Message frequency may vary. Message and data rates may apply. Reply STOP to opt out and HELP for help.

Contact

For questions about this SMS policy or to report issues, contact revenuebrain.server@gmail.com.